Use Headless Experience Layer to build agentic user interfaces across multiple platforms
The presentation introduces the Headless Experience Layer as a tool for developing interactive artificial intelligence workflows. By leveraging this layer, developers can create a single workflow definition and deploy it across various agentic environments without rebuilding the interface for each target.
The approach emphasizes delivering consistent and rich user experiences natively on third-party platforms such as Slackbot, ChatGPT, and Claude. This allows teams to maintain a unified design language while extending their Salesforce AI capabilities beyond the standard interface.
The video concludes with a live expert session where attendees can submit technical questions about implementation patterns, configuration requirements, and best practices for scaling these agentic interfaces.